7 Facts You Need to Know About Your Old School Phone Company

1. Being loyal doesn’t pay: Generally speaking, businesses that have remained with any of the Cartel’s services for any length of time NEVER get a reduction in service costs the way new clients do. New client acquisitions STILL REMAIN the Telco’s primary growth goals. There is absolutely no point in pouring expensive resources into customer retention UNTIL the customers threaten to leave. This makes loyal clients subject to paying THE HIGHEST rates for services. Robin Hood Telecom will make loyalty pay.

2. Getting lower prices isn’t that easy: So shouldn’t all businesses just call up and get lower rates from Telus and other Telcos in the Cartel? Sure they should. Most don’t. Most businesses chase higher revenues and not lower expenses. (Gee sounds like the Telcos…) Assigning resources to lower operating costs is only done when a company faces a crisis in cash or it’s economic status. Then its all about cutting costs. This usually is done by cutting staff. And try calling Telus to get your rates reduced. Telus has anticipated this and makes getting to the right people in the right department a challenge. There is no phone number to call. It’s THE PHONE COMPANY. How hard can it be to get a dedicated phone number to call for loyal customers? Then you have to know what to ask, what to say and how to say it. Then you must be patient and initiate several calls. Then you cannot get a new quote in writing with the lower rates easily – if at all. You get our 30 years working in the Telecom business doing all this for you for a price you won’t believe. Robin Hood Telecom.

3. You do not see Business Telecom line rates advertised by the Cartel. Why? You see Mobile Phone prices advertised ALL the time on TV, radio and print advertising. That’s because it is VERY competitive and a growth business. That’s because it’s not competitive. No competition, no need to earn your business. You and Robin Hood Telecom services rock!

4. You do not get notified when prices go down. Imagine paying the same price for a computer that you did 10 years ago. And the supplier doesn’t tell you that prices have dropped. The rules and rates are changing but you are never notified if its to YOUR ADVANTAGE. You can get lower prices through Robin Hood Telecom this time.

5. Did YOUR Business make $300 Million in NET Profits last quarter? If you are paying Telus for your services, you helped Telus make about $300 MILLION in the LAST 3 months. In profit! Check out this 2012 Quarterly Report from Telus: http://bit.ly/17CaE6S No seriously! Click on it and prepare to be amazed. Robin Hood Telecom will get some of that $300 million back into YOUR Bank account with minimal time investment on your behalf.

We would like to proceed and save you money immediately. This process costs you nothing, we simply share a portion of the savings retrieved.

5 Tips for Choosing an IP PBX for Your Small Business

The proliferation of hosted-private branch exchange (PBX) solutions has led to a surplus of information about these virtual telephony systems. But small business owners should consider the pros and cons of both hosted PBX and on-premise PBX systems when evaluating a new system for their offices.

Business phone systems reviewer Software Advice has recently put together an article discussing the five important considerations for small business owners deciding between Cloud-based and on-premise PBX systems. The team at Software Advice suggests that buyers consider the following:

On-premise systems typically require a large upfront investment, while hosted systems are paid for with more affordable, monthly payments. But buyers should consider the total cost of ownership (TCO) of these systems in addition to the initial capital necessary to purchase a new phone network.

For example, a recent study from No Jitter, Comparing the TCO for 24 UC/IP-PBX Solutions, showed that after only three years, the TCO of Cloud-based systems was greater than on-premise solutions. In addition, while the initial investment was largely absorbed in year one for on-premise systems, costs increased at a steady rate with hosted PBX systems.

Today, the technical capabilities of hosted and on-premise PBX systems are largely equal. One difference, however, is how these features are bundled. Hosted PBX providers commonly bundle features and charge a set per-user price. On-premise PBX, on the other hand, often provides buyers greater flexibility on the features and functionality they want to pay for (particularly, offering more customization for specific users).

If customization is important, buyers should make this clear up-front when working with PBX providers. Buyers may have to shop around to find a hosted provider that offers the perfect bundle. Alternatively, buyers should have a detailed list of features for hosted providers to ensure they are given an accurate price quote.

Customization is often attainable with on-premise systems, as an on-staff IT professional commonly oversees the system’s deployment and management. With hosted systems, customization is often handled by the provider. While vendors may offer some customization, they are often unable to make extreme customizations for every customer.

If your system requires advanced customization, on-premise PBX may be a more reasonable option. If choosing a hosted option, work with a vendor to discuss the exact customizations you need and what they can offer.

To ensure voice quality, on-premise PBX systems will prioritize data traffic. With hosted PBX solutions, voice and data packets will often fight for preference, which leads to deteriorated voice quality.